Wednesday, December 1, 2010

Opalis: Cannot connect to the Management Server

After you have installed Windows and SQL you installed Management Server (step 1) using a new domain account and configured the datastore (step 2) but when trying to import the license key (step 3) you are receiving an error, that you can’t connect to the management server service:


Investigating the log under %ProgramFiles%\Opalis Software\Opalis Integration Server\Management Service\Logs and analyzing the OpalisManagementService.* latest log file you find an error like “Cannot open DB connection”.

In that case mostly your OpalisManagementService account is not configured to connect to SQL. So add the account as a new login and configure it to the Opalis- DB.

(yes, you caught me: I created the screenshot above after I’ve finished the setup Winking smile (as you can see that all 4 steps finished successfully))

Update: see also the information here:

All information is provided "as is" without any warranty! Try in lab before. Handle with care in production.


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