Monday, December 8, 2014

Unable to copy new agent to this computer

Today I had an interesting one:

I had to update a lot of UNIX/Linux machines from 1.5.1-112 to 1.5.1-138 (shipped at the same time as SCOM 2012 R2 UR4). As expected a couple of machines did not update successfully. Unfortunately, a lot of machines had the status “Failed” – all but one with the Message “Unable to copy new agent to this computer” with the exit code “-1073479144”.

Before I wanted to discuss that situation with the UNIX team I wanted to try it again and during the next update wave just half of the machines ended up failed, the rest has been successful. So I tried again and again and after 5 iterations all machines (but one with another failure) have been updated without any other issue.

Conclusion: don’t give up when you see this error and try it again. Smile

All information is provided "as is" without any warranty! Try in lab before. Handle with care in production.

1 comment:

  1. Just had the exact same issue - doing a big group of updates has about a 30% success rate each time.

    Annoying - I'm glad its not just me though...

    Ed J (UK)